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Critical Procedure

Data Breach Notification Procedure

A procedural framework for Data Fiduciaries to discharge breach notification obligations under Section 8 of DPDPA 2023, including the 72 hour detailed reporting requirement.

Statutory Foundation

Section 8(6) of DPDPA 2023 requires every Data Fiduciary to inform the Data Protection Board and each affected Data Principal of any personal data breach in such form and manner as may be prescribed.

Rule 7 of DPDP Rules 2025 prescribes a two stage notification process: initial intimation without unreasonable delay and a detailed report within 72 hours of becoming aware of the breach.

What Constitutes a Personal Data Breach

Under DPDPA 2023, a personal data breach means any unauthorised processing of personal data or accidental disclosure, acquisition, sharing, use, alteration, destruction, or loss of access to personal data, that compromises the confidentiality, integrity, or availability of personal data.

Unauthorised access to personal data systems
Accidental disclosure to unauthorised recipients
Ransomware or malware affecting personal data
Loss or theft of devices containing personal data
Unauthorised modification of personal data records
System failure resulting in data unavailability
Insider misuse of personal data access
Third party processor security incidents

Two Stage Notification Process

Stage 1: Initial Intimation

To be provided without unreasonable delay upon becoming aware of the breach.

  • • Brief description of the breach
  • • Estimated number of Data Principals affected
  • • Contact details for further information
  • • Preliminary assessment of severity

Stage 2: Detailed Report

To be submitted within 72 hours of becoming aware of the breach.

  • • Comprehensive breach description
  • • Categories of personal data affected
  • • Root cause analysis
  • • Remedial measures taken
  • • Communication to Data Principals

Breach Response Procedure

1

Identification and Containment

Immediate

Upon detection of a potential breach, immediately activate the incident response team. Take immediate steps to contain the breach and prevent further unauthorised access or disclosure. Document the time of detection.

2

Initial Assessment

Within 4 hours

Conduct preliminary assessment to determine whether a personal data breach has occurred, the categories of data affected, and the estimated number of Data Principals involved.

3

Initial Intimation to Board

Without unreasonable delay

Submit initial intimation to the Data Protection Board through the designated portal. Include preliminary details and contact information for the designated liaison.

4

Detailed Investigation

Within 48 hours

Conduct thorough investigation to determine root cause, full scope of affected data and Data Principals, timeline of events, and vulnerabilities exploited.

5

Detailed Report Preparation

Within 60 hours

Prepare comprehensive breach report in the prescribed format. Include all mandatory particulars, remedial measures implemented, and steps to prevent recurrence.

6

Submit Detailed Report

Within 72 hours

Submit the detailed breach report to the Data Protection Board through the designated portal within the 72 hour deadline from awareness of the breach.

7

Notify Affected Data Principals

As soon as practicable

Notify each affected Data Principal of the breach in clear and plain language. Provide information about the nature of breach, potential consequences, and steps they may take to protect themselves.

8

Remediation and Review

Ongoing

Implement all remedial measures. Conduct post incident review. Update security measures and incident response procedures based on lessons learned.

Detailed Report Contents

Date and time of breach occurrence and detection

Nature and circumstances of the breach

Categories of personal data affected

Approximate number of Data Principals affected

Likely consequences of the breach

Description of measures taken to address the breach

Measures taken to mitigate adverse effects

Contact details of the DPO or designated officer

Steps Data Principals may take to protect themselves

Consequences of Non Compliance

Penalty Provisions

  • Failure to notify breach: Penalty up to ₹200 crore per instance
  • Failure to implement security safeguards resulting in breach: Penalty up to ₹250 crore

Additionally, the Data Protection Board may issue directions requiring remediation measures and may publish findings in cases of significant non compliance.

Disclaimer

This guidance is provided for informational purposes and does not constitute legal advice. Breach response procedures should be established with qualified legal counsel and tested regularly. The statutory provisions prevail in case of any inconsistency with this guidance.