Data Breach Notification Procedure
A procedural framework for Data Fiduciaries to discharge breach notification obligations under Section 8 of DPDPA 2023, including the 72 hour detailed reporting requirement.
Statutory Foundation
Section 8(6) of DPDPA 2023 requires every Data Fiduciary to inform the Data Protection Board and each affected Data Principal of any personal data breach in such form and manner as may be prescribed.
Rule 7 of DPDP Rules 2025 prescribes a two stage notification process: initial intimation without unreasonable delay and a detailed report within 72 hours of becoming aware of the breach.
What Constitutes a Personal Data Breach
Under DPDPA 2023, a personal data breach means any unauthorised processing of personal data or accidental disclosure, acquisition, sharing, use, alteration, destruction, or loss of access to personal data, that compromises the confidentiality, integrity, or availability of personal data.
Two Stage Notification Process
Stage 1: Initial Intimation
To be provided without unreasonable delay upon becoming aware of the breach.
- • Brief description of the breach
- • Estimated number of Data Principals affected
- • Contact details for further information
- • Preliminary assessment of severity
Stage 2: Detailed Report
To be submitted within 72 hours of becoming aware of the breach.
- • Comprehensive breach description
- • Categories of personal data affected
- • Root cause analysis
- • Remedial measures taken
- • Communication to Data Principals
Breach Response Procedure
Identification and Containment
ImmediateUpon detection of a potential breach, immediately activate the incident response team. Take immediate steps to contain the breach and prevent further unauthorised access or disclosure. Document the time of detection.
Initial Assessment
Within 4 hoursConduct preliminary assessment to determine whether a personal data breach has occurred, the categories of data affected, and the estimated number of Data Principals involved.
Initial Intimation to Board
Without unreasonable delaySubmit initial intimation to the Data Protection Board through the designated portal. Include preliminary details and contact information for the designated liaison.
Detailed Investigation
Within 48 hoursConduct thorough investigation to determine root cause, full scope of affected data and Data Principals, timeline of events, and vulnerabilities exploited.
Detailed Report Preparation
Within 60 hoursPrepare comprehensive breach report in the prescribed format. Include all mandatory particulars, remedial measures implemented, and steps to prevent recurrence.
Submit Detailed Report
Within 72 hoursSubmit the detailed breach report to the Data Protection Board through the designated portal within the 72 hour deadline from awareness of the breach.
Notify Affected Data Principals
As soon as practicableNotify each affected Data Principal of the breach in clear and plain language. Provide information about the nature of breach, potential consequences, and steps they may take to protect themselves.
Remediation and Review
OngoingImplement all remedial measures. Conduct post incident review. Update security measures and incident response procedures based on lessons learned.
Detailed Report Contents
Date and time of breach occurrence and detection
Nature and circumstances of the breach
Categories of personal data affected
Approximate number of Data Principals affected
Likely consequences of the breach
Description of measures taken to address the breach
Measures taken to mitigate adverse effects
Contact details of the DPO or designated officer
Steps Data Principals may take to protect themselves
Consequences of Non Compliance
Penalty Provisions
- Failure to notify breach: Penalty up to ₹200 crore per instance
- Failure to implement security safeguards resulting in breach: Penalty up to ₹250 crore
Additionally, the Data Protection Board may issue directions requiring remediation measures and may publish findings in cases of significant non compliance.
Disclaimer
This guidance is provided for informational purposes and does not constitute legal advice. Breach response procedures should be established with qualified legal counsel and tested regularly. The statutory provisions prevail in case of any inconsistency with this guidance.